Q: What’s the difference between a private and shared shuttle?
A: A private shuttle is exclusive to your group, with no other passengers or stops. A shared shuttle may include other travelers going to nearby destinations, following a set schedule.
Q: How do I find my driver at the airport?
A: Your driver will wait just outside the arrivals exit with a sign showing your name.
Q: What happens if my flight is delayed?
A: We track all flights and automatically adjust your pickup time at no extra charge.
Q: Do you provide child or booster seats?
A: Yes — available upon request when booking.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and cash in USD or CRC.
